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The Importance of SCMA and What it means for Pros with Supply Chain Training

2018-09-26 by NAHB

supply chain training program

Whatever career you’re interested in, there’s bound to be lots of training programs available. What sets some apart are the credentials that graduates can walk out of school with. The supply chain and logistics industry is no different, and a valuable asset that budding young professionals may want is membership in the Supply Chain and Management Association (SCMA).

The SCMA is the leading Canadian voice for professionals in this field, and its roots reach back almost a century. The Association boasts 7,500 members, making it the largest for supply chain management professionals in the country. It’s also Canada’s only representative on the International Federation of Purchasing and Supply Management. Membership of the Association is therefore crucial for graduates, all of whom are eligible to enter if they complete the Supply Chain and Logistics diploma at NAHB. Let’s take a closer look at the background and benefits of the SCMA.

Why Grads with a Supply Chain and Logistics Diploma Care About Customer Service

2018-08-08 by NAHB

logistics training

Exceptional professionals in supply chain and logistics always consider the importance of customer service. In fact, customer service is at the very core of the supply chain agenda! Logistics professionals need to make sure that products of all shapes and sizes—from groceries to factory equipment and more —make it to their destinations. Their hard work and clever problem solving helps to keep our modern world running smoothly, and their kind and courteous customer service helps to create a positive environment that drives business to even greater heights.

Here are just some of the reasons why logistics professionals put plenty of attention on providing excellent customer service.

Satisfying Customers Is at the Very Heart of the Supply Chain

Whenever money is spent on moving raw materials from their source to a factory, and from the factory to the store, logistics professionals must help to ensure that they consistently arrive on schedule. When stock drops or some of the goods end up damaged in transport, it not only results in a lack of profit but in the potential loss of a customer.

Companies spend tons of money getting products into the hands of consumers!

Companies spend tons of money getting products into the hands of consumers!

Even a small delay or missed shipment can have a profound effect on a customer’s business. Say that you are a graduate with logistics training and are coordinating a shipment of fruits and other ingredients for a company dedicated to manufacturing frozen desserts. A delay in one ingredient could halt an entire production line, and produce further delays that could impact grocery stores and other businesses further down the supply chain. These kinds of problems can drive customers to leave for a competitor, as they strive to avoid losses caused by a delay or recover from any damage their own reputation might have suffered.

Grads with a Career in Logistics Know Customer Service Can Improve Profitability

With new companies cropping up all across Canada and the United States it’s important to stand out against your competition. A highly efficient and fast supply chain can help companies to deliver products and services quickly and more reliably to consumers than their competitors, which helps to drive customer satisfaction and in turn boost profitability.

Having a very efficient and speedy supply chain also gives companies the ability to compete in terms of pricing as well, which is also a driving force in customer satisfaction. Delivering in a shorter period of time at more affordable prices means more customers are likely to buy from that business than another. Professionals with a career in logistics can help companies maintain the efficiency of their supply chain, minimizing errors and keeping customers satisfied.

Being Transparent with Customers Helps Build Brand Loyalty

Customers really connect with, and gravitate towards, companies that can be honest and offer full disclosure as to why a product or service has been delayed or failed to ship correctly. A company that is openly transparent with customers about errors demonstrates responsibility and a commitment to their satisfaction by quickly looking for a solution to the issue.

The alternative is far less pleasant, risking annoying or frustrating customers who may give negative reviews about a company online or through word of mouth, thereby damaging its brand reputation. It is due to these consequences that supply chain and logistics professionals value exceptional customer service and work hard to maintain the high efficiency standards of a company’s supply chain.

Help keep supply chains flowing as a supply chain and logistics professional!

Help keep supply chains flowing as a supply chain and logistics professional!

Are you ready to earn a supply chain and logistics diploma?

Contact the National Academy of Health and Business for more information!

Great News for current and future Supply Chain & Logistics Diploma Students at National Academy

2017-10-18 by NAHB

Supple chain diploma mississauga

 

We are proud to announce that we have signed another placement/co-op agreement for our Supply Chain & Logistics Diploma Students. Adding again to our list of career co-op providers who not only provide training to our students, but who also hire them long-term.

As one of Canada’s leading career colleges, recently voted best career college in Ontario by View magazine, we constantly strive to achieve the best results for our students. Securing high quality co-op experiences for our students not only guarantees a life-long learning experience, it very often results in life-long careers with the same organization.

Legacy Supply Chain Services specializes in full-service solutions designed to adapt quickly to the demands of any business and the ever-changing economic landscape. Legacy is supported by a team of 2,700 professionals with years of experience designing, building and implementing high-performing supply chain and logistics solutions.

Our Supply Chain & Logistics Diploma is offered at the following campuses:

Supply Chain & Logistics Diploma Toronto: 416 545 0404
Supply Chain & Logistics Diploma Mississauga: 905 273 6656
Supply Chain & Logistics Diploma Hamilton: 905 521 9991

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5 Reasons You Should Consider a Rewarding Career in Logistics

2017-04-23 by NAHB

supply-chain-management-training-in-Ontario

In our globalized world, supply chain management and logistics play a larger role than ever before. Hundreds of thousands of individuals across Canada make sure that grocery stores stay stocked, medical supplies are delivered on time, and that businesses ship their products and receive the materials they need to stay operational. Professionals working in logistics oversee the transportation and storage of a wide range of goods. They track and audit shipments to make sure that the right products make it to the right customers, coordinate with third-party carriers, make loading plans, manage fleets, and come up with creative solutions to unexpected situations.

Logistics play a huge role in almost every aspect of government, private industry, non-profit and disaster relief both in Canada and around the world.

To find out why many people are turning to logistics for satisfying careers, consider these five key benefits:

Opportunities in Logistics are Expanding

In Canada, logistics accounted for nearly 820,400 jobs in 2014, and over the next few years that number is expected to grow. Every year, close to 14,000 new jobs are added to the supply chain and logistics sector. Expanding global trade is driving an even greater need for professionals with supply chain and logistics diplomas, while retiring workers means that positions at all levels of supply chain management have openings for eager professionals to fill.

Logistics Professionals Have Plenty of Room for Advancement

Graduates from supply chain management programs will be happy to know that room for advancement in logistics is abundant. Companies tend to promote from within, and hard work and dedication are often rewarded, meaning that driven entry-level employees have plentiful chances to earn promotions throughout the course of their careers.

Salaries are High in Logistics

The importance of the supply chain and logistics sector is reflected by the salaries of the employees that work in the field. In Canada, average supply chain management salaries run at approximately $74,000. Entry level positions in logistics start at roughly $40,000 and top level directors with years of experience can earn over $100,000.

Logistics Offers Plenty of Variety and Flexibility

Professionals who received their supply chain management training in Ontario can choose whether to stay and work in their province or city. They can also choose to find work almost anywhere in the country and around the world. Because so many different businesses and non-profits need employees with training in logistics, recent graduates and mature professionals can have their pick of locations from which to work.

New Technology Makes Logistics an Ever-Changing Field

New technology helps increase cost and efficiency in logistics. Professionals in the field get to stay up-to-date on latest trends in the industry, and the nature of the job means that you are always learning. Part of why careers in logistics are so rewarding is because they offer the opportunity for professionals to develop and implement new plans that generate positive results for the companies, governments, or non-profits they work for. Logistics professionals continue to learn and develop their skills, and generate creative solutions that are both challenging and rewarding.

What motivates you the most to pursue a diploma in supply chain and logistics?

Want to Take Business Courses? Here Are a few Things to Know About “Big Data”

2017-02-01 by NAHB

Big data word cloud

How organizations make decisions has changed dramatically over the years. While decades ago a lot of decisions were made based on gut instinct and shareholder preferences, in today’s world analytics and data play a crucial role in making business decisions.

Big data refers to huge sets of data that can be mined by computers to provide insights into businesses, trends, and behaviour. The concept of big data has become increasingly prevalent over the past several years. In fact, as much as 90 per cent of data was created in just the past two years alone.

Want to learn more about big data? Read on to discover the potential it holds for businesses.

The Potential Impact of Big Data Analysis for Businesses

Using big data to make decisions is like using a flashlight in the dark. It takes the guesswork out of making real-world business decisions that could directly impact the profitability and efficiency of a company. This is why most major companies today leverage big data in almost every aspect, from customer service, to marketing, to supply chain and logistics. In fact, according to Forbes, companies that integrate big data analytics into operations see a 10 per cent or more improvement in supply chain efficiency.

After you complete a supply chain and logistics diploma, you could see the implications of using big data in the real world. Big data is said to improve a company’s reaction time to issues regarding the supply chain by as much as 41 per cent! Useful data helps supply chain professionals anticipate issues before they happen and adapt to prevent the operation from going off course.

Using big data helps take the guesswork out of business decisions

Using big data helps take the guesswork out of business decisions

After Business Courses, You May Realize There Are Many Forms of Big Data

Big data can be found everywhere and anywhere, and no business is exempt. From small-scale mom and pop shops to multinational companies, every organization can leverage big data to add a boost to their operations.

For small and medium-sized enterprises (SMEs) and large corporations, big data can be found in transactions, social media, reviews, feedback, supply chain logistics, website analytics, and more. If after completing a business or supply chain training program you find yourself working for an SME, don’t forget that you can tap into external resources for useful big data if your company’s data is low. Many data companies sell relevant data like customer lists, buying habits, and internet search data that can help you analyze your customer base and make good business decisions.

Putting Big Data Into Action in Your Career After Business Courses

Businesses can miss opportunities to grow by failing to leverage big data. Big data contains useful insights about almost anything you could imagine. Customer buying habits, product demand, recruitment, trends, and more can all be analyzed and even predicted by using big data properly. For example, software and applications that track what your customers are saying online can provide invaluable insights into what’s working and what’s not. Companies that ignore this information while making crucial business decisions are missing out on having the most important opinion in the room, the customer’s.

Leveraging big data can improve profitability

Leveraging big data can improve profitability

Knowing how to “mine” big data is a big undertaking, but the process is scalable. If you find yourself working for a small business, you can start by monitoring social media and website traffic. For bigger companies, consider creating a budget to hire professionals who can mine useful data for insights. According to Forbes, when a typical Fortune 1000 company invests in big data and improves data accessibility by 10 per cent, they will see an additional payoff of an astounding $65 million.

Are you interested in taking business courses?

Contact the National Academy of Health and Business today to get started!

Innovative Methods of Tackling Waste in the Food Supply Chain

2015-03-18 by NAHB

Supply chain and logistics diploma

Back in pre-WW2 Britain, less than 1-3% of food in the home went to waste. Today however, an astonishing one third of all food grown becomes waste, and is never even seen by consumers. Despite highly refined food supply chains (FSC) in developed countries, the tally of wasted food per year equals Africa’s total 12 month production: 222 million tonnes.

Across the industry, there is a growing emphasis on preventing such enormous – and often avoidable – losses. Food companies are hiring graduates of supply chain management programs to strategize, oversee and evaluate their practices in order to avoid waste wherever possible. Drawing on innovative technology and creative marketing techniques, here are a few of the ways companies are cutting back on product loss during production, transportation and at point of sale.

Maximizing Efficiency at the Front End of Production

In developing countries, where wheat, rice and other grains are the main source of sustenance, approximately 40% of food is lost before even reaching families’ homes. What causes such enormous waste?  The main problem is a lack of speed and efficiency in the supply chain – the products spoil before arriving at their destination. Where limitations in transport and infrastructure cannot be readily resolved, some companies are leveraging technological solutions such as solar driers to reduce waste. The devices are given to farmers so they can ensure that grains, or products such as cocoa beans, are dried to proper temperatures before being stored and shipped. Reducing the chance of spoilage at the front end of production is a simple, yet effective way to limit loss during transport and distribution.

Supply chain and logistics diploma

Offering “Imperfect” Food at Lower Cost

In the developed world, consumers place a high level of importance on unblemished food. The smallest bruise or discolouration usually prompts shoppers to toss that apple or squash right back in the display basket. We enjoy the freedom of selecting from a wide range of options – but there’s an obvious downside to this abundance. Wastage of perishable foods is extremely high at point of sale. As an answer to this problem, some grocery store chains have begun selling “imperfect” produce at a discounted price. Intermarche (a well-known French chain) rolled out a new line of imperfect vegetables and fruits last year, all at a 30% discount. So far, the imperfect produce line has been selling out in stores.

Loblaw’s grocery stores in Canada have also launched their own “Naturally Imperfect” line of produce, which like Intermarche, sells extremely well at a 30% discount. Enticing consumers with price reductions on blemished (but still perfectly healthy) produce is exactly the sort of solution someone with supply chain management training would devise to mitigate waste – and maximize profits.

Investing in High-tech Packaging

Packaging plays a vital role in moving foods safely through the supply chain by protecting freshness and integrity during transportation. Fruits that come all the way from Vietnam to Canada, for instance, will go through several types of packaging before reaching grocery store shelves.

Many experts believe that a large portion of food is lost during transportation because conventional packaging does not offer enough ventilation or temperature control to prevent spoilage. It’s quite likely that students currently pursuing a supply chain and logistics diploma will look to emerging high-tech packaging to avoid food loss during long transports. One leader in this field is called Landec – they’ve invented packages that maintain optimal levels of oxygen, thereby extending the life of produce during the journey from farm to table.

What are some other innovative ways that the food supply chain can cut back on waste?

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