Legal office administrators are typically responsible for providing support for both lawyers and clients in a law office. Professionals in this career are usually tasked with helping attorneys and paralegals with various tasks including; client communication, schedule management, and appointment and meeting coordination. What some people might not realize is just how essential legal administrators are to running a seamless law office.
Students pursuing careers in legal office administration will learn about some of the best practices for successfully running an organized and systematic law office. Read on if you’re interested in understanding how professional legal administrators develop standardized office procedures which enhance customer service and generate profit for law practices.
A Legal Office Administrator’s Guide to Docket Management
Individuals pursuing legal office administration training know that docket management refers to the process of tracking, recording and organizing deadlines for clients and client affairs. Legal professionals understand that in order for administrators to effectively manage a docket, they must have a general understanding of court rules, legal tasks, as well as knowledge of the schedules of everyone associated with the docket.
Legal office administrator college graduates recognize the importance of having a secure and reliable docket management system, since lawyers can actually lose client cases and be served with malpractice claims as a result of a forgotten due date or court hearing. Certified administrators typically use docket management computer programs and mobile applications to keep track of deadlines and other office procedures. Some of the most common programs used include Logikcull, HoudiniESQ and AbacusLaw.
How Legal Administrators Perform Efficient Billing
Everyone knows that for a business to thrive and turn a profit, it must have an effective billing management system, including law practices. Individuals enrolled in legal office administration courses know that billing management is a responsibility that today’s administrators generally handle.
Fortunately, there are tons of great billing programs that allow administrators and lawyers to easily track the time that is spent on each client’s file. Programs like PCLaw, for example, offer administrators access to great tools that can help them manage a wide range of financial tasks including expenses, client billing and collection, vendor payments and client accounts.
Managing New Clients as a Legal Office Administrator
It is crucial for a legal office administrator to develop a thorough system for managing new clients. This is mainly because lawyers should always have access to essential details about their clients before and while their law firm is representing them. This way, it is easier for the firm to check for client conflicts as well as manage documents. Administrators normally develop a standard process for which they collect information about clients and their specific cases—this information can be collected through an interview, or perhaps a questionnaire. And of course, professional legal office administrators recommend storing this data into client management software so that it is easily attainable when needed.
Are you interested in becoming a legal office administrator? Start training for a legal career today at the National Academy of Health and Business.