by Mark Harrington
For the employee who mistakenly gets a little extra money on their paycheck, the error might seem like a nice surprise. For the payroll or accounting professional on staff, though, it’s a problem that needs to be dealt with.
Fortunately, graduates of accounting programs are equipped to deal with this situation, possessing the skills necessary to achieve a quick and fair solution that gets everybody and everything back on track. Curious about what it is that they do? Here’s a look at how graduates of good accounting programs can go about fixing an overpayment.
Pros With Accounting Training Know Different Salary Overpayments Have Different Solutions
There’s more than one way to overpay an employee. There might have been a clerical error, for instance, or a system failure leading to an employee either being paid too much money, or being paid when they are on leave or no longer with the company. Repayment is the ideal solution, but delays and refusals are not unheard of, and lead the situation to become more complicated. Further, the specific manner in which the overpayment occurred can lead to different legal requirements during the pursuit of a resolution.
For professionals with accounting training, it’s a straightforward thing to resolve these different issues of salary overpayment. A combination of training in bookkeeping and accounting ensures graduates have a grasp of the specific processes demanded in financial management for a business. Training in standard applications like Quickbooks add to this an ability to pursue the correct solution quickly, and ensure all parties are made aware of the correct next steps as early as possible. It’s an ideal combination for nipping issues of overpayment in the bud as quickly and stress-free as possible.
Software savvy and accounting training combine to help accounting pros resolve overpayment issues
Over-Deduction Is Another Common Issue That Can Be Encountered in a Career in Accounting
It’s standard practice for employers to deduct employment insurance premiums from each pay check, sending the funds to the government on the employee’s behalf. It can happen, however, that an error is made and too great of a deduction is taken in a given pay period. Similarly, underpayment might also occur, with the company deducting too little in a given pay period. Both situations call for resolution, which can take the form of either reimbursement to the employee or making extra deductions from their later pay. Depending on the time frame over which these processes are meant to take place and the extent of the problem, however, finding a way to solve it can be a tricky thing to pull off.
Success in a career in accounting means being prepared to deal with these kinds of problems, and there’s no better way to achieve this readiness than through a good training program. These offer enrollees the chance to engage with experienced professionals who can offer real insight into a multitude of different accounting problems, something which can help steer them toward the correct solutions. If you know you want to do computerized accounting work for a business and want to be prepared to help resolve some of the payment issues that can arise, it’s important that you go into it with this type of education behind you.
Insight from experienced accounting trainers can help you resolve payment problems
Do you want to learn more about resolving payment issues?
Contact National Academy of Health and Business to learn about our accounting and payroll diploma!
Online retail is now a firmly established reality in our daily lives. However, online grocery shopping has yet to become such an embedded reality for the Canadian consumer. This is set to change over the coming years, as industry observers predict a surge in high profile providers pushing us away from the check-out lane, and towards our digital devices. This transition will rely on well-trained supply chain and logistics professionals, who will help ensure this transformation of the grocery sector can take place.
What does this mean for recent graduates of supply chain and logistics programs? Here’s just a small taste.
An Expanding Market in Every Sense
Figures show that the Canadian buying public has not been tempted towards online grocery shopping thus far. In fact, online sales only take up $2 billion of this $100 billion market. However, industry observers have noted that big changes seemed to have started brewing in 2017. Sales are predicted to swell up to $4 billion over the next couple of years, and big industry players like Loblaw have announced plans to expand home delivery options.
Other developments south of the border might also creep their way north, either through expansion or simply by inspiring other businesses to follow suit. In particular, Amazon’s landmark purchase of the Whole Foods brand and launch of programs like Prime Pantry opens up its huge client base to the world of ‘one click shopping’. Industry observers have already pointed out that Whole Foods supermarkets already in operation in Ontario could act as the perfect springboard for that company’s online grocery campaign in Canada. Along with the rapid expansion of online grocery start-ups like Instacart across Ontario, and the prospect of lean European competition from the likes of Aldi putting a further squeeze traditional supermarkets, it seems like the future of groceries in Canada could soon get a lot more digital.
Food Expiration Challenges Underline Benefits of Comprehensive Logistics Courses
Groceries differ from other e-commerce products—such as clothes or electronics—in that the products sold often have restrictive expiration and refrigeration constraints. Even Amazon has encountered this as an issue, with customers still more likely to buy less-perishable items like coffee and candy than to opt for fresh veggies and fruits. Graduates of logistics courses will certainly find a rewarding challenge working in this sector!
To overcome this problem, highly efficient logistics efforts will be important. Ensuring that goods are properly stored in warehouses, and that products are quickly delivered in order to avoid spoilage will be essential. With the help of innovative supply chain professionals, customers will be able to order groceries online without fear of defrosted or spoilt products arriving.
The challenges of the grocery sector are tied to the unique logistic demands of food retail
‘Bricks and Clicks’ Combo Stresses the Importance of Finding Creative Solutions
While online retailers push forward, professionals with supply chain and logistics training may note an interesting retail trend. Increasingly, online retailers are appreciating the benefits of brick and mortar supermarkets. These can continue to make sales in the traditional way, but can also act as well-positioned distribution points for online orders, with the likes of check-out employees being re-designated as order fillers.
This new kind of retail could offer an interesting solution to graduates who want to ensure that goods ordered online are properly stored before last-mile transport to the houses of customers. With the industry evolving, innovation and efficiency measures will be actively sought to ensure all purchasing avenues are being used effectively.
Do you want a rewarding career helping world-class businesses run smoothly?
Contact us at National Academy of Health and Business to learn more about the benefits of our supply chain training program.
by Mark Harrington
If you’re looking to become a community services worker, then you may have heard of talk-in clinics, a new type of service that has begun appearing in Ontario. Whether you’ve heard of the term or not, you may be wondering what a talk-in clinic is. Essentially, it’s a walk-in counselling service, allowing for quick access to counsellors and support services for children, youth, and families. Each talk-in clinic may be a little different, but generally the services are free of charge.
Because of how talk-in clinics operate, they can be a great benefit to an individual who might otherwise hesitate to seek counselling due to inconveniences associated with scheduling or costs. To have some more light shed on this relatively new phenomenon, and learn why it’s so important, keep reading!
How Exactly Does a Talk-in Clinic Work?
Probably the most significant aspect of how a talk-in clinic works is that an individual seeking counselling services can simply walk in. No appointment or referral is required. The aim of this up-front approach to counselling is to significantly reduce wait times for clients. When a new client arrives, they immediately receive a counselling session rather than being put on a waitlist. If there are many people in the clinic on a given day, then a client may be offered to schedule an appointment for a later date, but the wait time in such a case is still very short.
Talk-in clinics are for children, youth, and their families
The benefit of being able to receive counselling immediately is that a client will receive useful feedback and steps for addressing their needs from the outset. Such up-front counselling offers clients the opportunity to explore their needs as soon as they may require it, as well as to develop strategies that may be helpful in addressing those needs. Armed with a summary of their discussion with the counsellor, they are able to leave the clinic better prepared to identify and engage in next steps.
Clients in Need of Multiple Types of Counselling May Be Able to Find Them All in One Place
Some talk-in clinics have combined multiple types of services in one place, thus allowing for improved access for individuals and families who might be in need of more than one service. Students at community services worker college know that sometimes a person may be in need of assistance on multiple fronts, and this is exactly what this amalgamation of various services is trying to address.
If it’s discovered, for example, that an individual in a general counselling session is experiencing problems related to sexual assault, then they may be referred to another service within the clinic that is specialized in addressing this particular need. In this way, clients are able to access multiple necessary services in one location. The savings this allots through reducing time in relation to scheduling, traveling, and waiting to be seen can make getting help much more accessible to many individuals.
Talk-In Clinics Offer Measures for Those in Need of Critical Assistance
Though each talk-in clinic may differ, generally only one session of counselling is offered. However, this doesn’t mean talk-in clinics are not equipped to address the needs of individuals requiring crisis counselling or timely intake for multiple sessions. Should an individual require ongoing services, assistance is provided in choosing and accessing these services, and support is also provided in the form of individualized action and safety plans to be followed when an individual is waiting for the other services to begin.
Students in Community Services Worker College Know the Important of Front-Line Assistance
Those studying for a community service worker diploma know that receiving counselling assistance as soon as possible is crucial to preventing the onset of potentially serious crises. Unfortunately, up-front counselling is not always available to those who may need it the most. In Ontario, the provision of front-line mental health care is underfunded, and the amount of youth visiting the ER seeking help for a mental health crisis has been on the rise. Direct and easily accessible support in communities for youth can help prevent such crises. The advent of talk-in clinics in Ontario can be beneficial especially for this purpose, and it will be interesting for those in community services professions to monitor further developments in this area.
Easily accessible support within communities is important for preventing mental health crises
Are you seeking to enter a profession where you can help people in need?
Explore the community services worker courses offered by NAHB!
Job interviews can feel a bit stressful, especially when it’s for a position you’ve always wanted. Fortunately, preparing ahead of time can lessen those fluttering nerves. One of the best ways to prepare is to do some research on questions that might come up during the interview. This way you have the chance to pre-formulate answers to some of the questions that you may be asked.
Some questions—like “what are your strengths and weaknesses”—come up in most job interviews, whether you’re applying to work as a personal support worker (PSW) or not. However, as you begin your career as a PSW, you might encounter a few other common career-specific interview questions often asked by employers. Here are some of the questions you might hear, as well as a few standard interview prep tips you should never forget.
Scenario-Based Questions Are Frequently Asked During Interviews for PSW Positions
The most common interview questions often asked when applying for PSW positions are scenario-based ones. This means that you are asked about how you might apply your skills and knowledge to a specific situation, or how you may have done so in the past.
Scenario-based questions help employers know how you would approach different responsibilities
An example of a scenario-based question is how you might care for a palliative client. Another scenario-based question you could be asked is what you might do if a client falls. Remembering the training you completed when earning your personal support worker diploma will help you answer these kinds of questions. You can provide an example of a time when you encountered this type of situation during your community placement or arranged long-term care placement, or discuss how the courses you completed in Palliative Care, Assisting the Family/Coping Mechanisms, and more helped equip you with the skills to handle these scenarios. Demonstrating how your training has prepared you for many different situations will show employers that you are ready for the challenges of this role.
Questions About Dealing With a Difficult Situations in Your Personal Support Worker Career
A common set of scenario-based questions aspiring PSWs often encounter are those asking how you may deal with aggressiveness and other difficult situations during your personal support worker career. Aggressiveness, frustration, and anger can sometimes come from a resident, their family members, of even a stressed co-worker. While these negative situations might not be a common occurrence, they could happen from time to time throughout your career.
A client might feel scared and frustrated about a medical condition they have, or family might have difficulty processing what their loved one is going through. Sometimes, aggressiveness can be a symptom of a medical condition such as dementia. Often in these circumstances, your ability to remain calm and professional can help diffuse the situation. Knowing that a caring professional is listening to them and taking their concerns seriously can go a long way towards soothing a stressed client or family member.
By telling employers how you would address these types of situations, and by providing examples of how you have remained professional in the past, you can demonstrate that you would be a valuable member of the team.
There Are a Number of Things You Should Not Forget Prior to Any Interview
No matter what position you may be interviewing for, there are a number of things you should always do—before, during, and after your interview. Prepare for the interview in advance not only by reviewing and answering possible questions, but also by figuring out how long it will take you to get there and what you want to wear for the interview. This way, you won’t have to worry about running late or forgetting something important. During the interview you should also maintain eye contact, smile, and take your time to answer questions without rushing in. Also feel free to ask questions to the interviewer as well, which can help demonstrate your interest in the position and the organization. By keeping these points in mind, you’ll be able to shine during your job search after graduation.
Are you looking to change lives by becoming a personal support worker?
Explore the PSW courses offered by NAHB!
by Mark Harrington
Every business, no matter what sector they are a part of, has a need for effective office administration. This goes for businesses of any size or scope, since each one will need effective business correspondence, efficient filing of documentation, and other essential tasks completed by trained office administrators. In this respect, professionals in this role are very much at the heart of the business they work for.
This makes a qualification in office administration a highly desirable asset, and can be a wonderful choice for anyone looking to step into a new career in 2018. Here are three considerable benefits to beginning your training in the new year.
Office Administration Training Can Help You Access Many Different Opportunities
One of the benefits of choosing to study office administration is that it encompasses skills that will be of use to a very wide range of businesses. This means that after graduation, you could apply to work at many different kinds of companies. For example, you could apply to a cutting-edge IT start-up, a major multinational corporation, or to a thriving ‘pillar-of-the-community’ local business. You might even choose whether you would like to work in a full-time or part-time capacity—a choice that can be especially appealing to young parents. Whether you want your year to include an exciting new challenge, or a career that offers healthy work-life balance, training in office administration can help you reach your goal.
Graduates of office administration training can choose to work at a wide variety of companies
You Will Be Able to Build Up an In-Demand and Modern Skill Set
A qualification that provides you with solid, applicable skills can be an immense advantage in the current job market. For those considering this career path, effective office administration training will ensure that you have developed both the hard and soft skills necessary to thrive in the modern workplace. Learning to expertly use essential computer programs such as Power Point, Word, and Excel, as well as other hard skills, will be an important part of your training. In addition, essential soft skills like effective communication are also included in top office administration programs.
Modern business administration training will give you the skills needed to help businesses thrive in 2018
This means that by the time you graduate, you’ll feel at home with industry standard programs like the Microsoft office suite, as well as practices like effective accounting and other office procedures. These are the tools that will help you become an important part of any team, no matter what role you choose after your training.
Study Office Administration and Enjoy the Buzz of Working With the Whole Company
For many aspiring students, going back to school can be an important step in getting a career they can feel proud of. If reaching your full potential or getting out of a rut is a goal you would like to achieve this year, then office administration training could be the key to your success. In many ways, choosing a career in office administration means choosing to be at the centre of a company’s operations.
Ultimately, office administration is a role that involves regular interaction with all levels of a business. It might even include building relationships and productive connections with suppliers and other organizations your company might be in contact with. The over-arching nature of this role makes it an ideal career path for those seeking to work in a person-focussed and varied role that will offer a rewarding challenge.
Do you want to work at the heart of a well-functioning business?
Contact us at National Academy of Health and Business today to learn more about the career benefits of an office administration diploma.
by Mark Harrington
Did you know that good dental health contributes to overall wellness? Making health-related resolutions at the start of a new year is common, but they aren’t often focused on oral health. Oral hygiene is important not only because it helps prevent bad breath, tooth decay, and gingivitis, but also because other diseases can be caused by bacteria progressing further into the body from the mouth. Looking after personal oral health also helps parents set a good example for their children.
In pursuing an education in dental assistantship, you can help contribute to the maintenance of your clients’ overall health by recommending resolutions related to oral care. Here are just a few suggestions that you could recommend.
Encourage Clients to Use Proper Brushing Techniques and Practices
If a client doesn’t already, one important resolution they can make this year is to brush regularly. It’s important for clients to brush their teeth at least twice a day for a minimum of two minutes. However, unless they use the proper technique or replace their toothbrush at the right times, then a resolution to brush regularly won’t have the optimal outcome.
Teaching clients proper brushing technique is important for improving their oral health
Graduates of dental assistant school are well equipped to educate clients on oral hygiene, demonstrating correct toothbrush positioning and brushing motions as well as when to replace toothbrushes, what type of toothpaste to use, and selecting appropriately sized brushes with soft bristles.
Recommend Regular Flossing After Dental Assistant School
Flossing helps clients reach an entire third of their tooth surface—between their teeth and below their gums—that brushing alone doesn’t. It’s in these areas that cavities and gum disease often begin. If plaque and food accumulation isn’t tackled at least once a day with flossing, then gums can begin to recede, and they don’t grow back. Gums are important for keeping teeth in place, so it’s very crucial to maintain a regular flossing regimen. If you have a client who wants to improve their oral health, you could recommend that they try to add flossing to their daily routine. You can also recommend alternative flossing methods to clients such as water flossers and interdental brushes to help them stick to their resolution.
Suggest Wiser Consumption Choices After Your Dental Diploma Training
Dental diploma training provides education on preventative dentistry and nutrition, preparing graduates to advise clients on food and beverage choices beneficial to maintaining good oral health.
Diet plays an important role in all aspects of health, including oral health. Sugary and acidic products cause the most harm, feeding bacteria and contributing to the damaging acid they already produce. For this reason, encouraging clients to swap out sugary snacks and drinks for ones that have more fibre and calcium can do wonders for oral health.
Reinforce Why Scheduling Routine Checkups Is Crucial for Prevention
Routine dental visits taking place every six months help prevent oral disease and reveal existing problems in their early stages before they require extensive and expensive treatment. In these initial stages, many dental problems don’t hurt, so clients may not be aware of them. However, a timely diagnosis can spell out the difference between requiring a filling or a root canal. Oral health also serves as an indicator of bodily health and can give early clues to major health problems such as diabetes. Full knowledge about the benefits of routine checkups can encourage clients to remember to book routine appointments and stay healthy in the new year.
Are you interested in completing dental assistant training taught by experienced industry experts?
Explore NAHB’s dental assistant programs.
by Mark Harrington
When it comes to finding a career that’s in demand, pays well, and offers a stimulating challenge, few sectors compare to logistics. Logistics makes the world go round, ensuring that store shelves stay properly stocked, parcels make their way to customer doorsteps, and that the modern global marketplace keeps running smoothly. As such an important facet of modern life, it’s no wonder that the logistics sector is always adopting new approaches, new technology, and inspiring new ideas.
Innovation is a fact of life for professionals working in this field. Pursue this career path, and you might get to see several important changes first-hand. What are some of the biggest trends currently shaping the industry? Here’s just a small taste!
1. Self-Driving Trucks Could Be on the Horizon for Pros With Logistics Training
It’s no secret that self-driving technology is currently being developed by the likes of Tesla, Google, and other major tech and transport players. In fact, several important breakthroughs have already taken place, with semi-autonomous trucks already making deliveries between California and Texas, while many other companies are also announcing their own innovation goals, testing out prototypes, and teasing out exciting details about where the industry is headed. While this technology might not take over all operations in the time it takes new students to complete their logistics training, it’s possible that you might see more and more self-driving technology boosting efficiency once you begin your career.
2. You Could See Plenty of Developments in Robotics During Your Career in Logistics
Self-driving trucks aren’t the only technological change that promises to make supply chains even more efficient. New advancements in robotics are adding more and more automation to the warehouses that store goods as well.
More and more warehouses are using robotic technology
Already, shipping giants like Amazon employ robots by the thousands, which help the company speedily get deliveries to customers within just 48 hours. Other warehouse/robot operations have included robots designed to climb warehouse shelves, robots equipped with suction-cup arms, and other high-tech developments that seem straight out of a sci-fi story. After completing your supply chain training program, it’s possible that you’ll see even more of these helpful innovations cropping up in warehouses across the planet.
3. Sustainability Is Sweeping Through Supply Chains
While many changes sweeping through supply chains are tech-driven, not all of them are about squeezing in added efficiency through the clever use of data and machines. In fact, one of the biggest trends currently taking over the logistics sector is sustainability.
Supply chains today are now more aware than ever that moving goods across the world can be done in a way that minimizes a product’s carbon footprint and reduces waste. In fact, many professionals working in logistics are currently developing and adopting what are known as circular supply chains. These supply chains go several steps beyond getting items from point A to B. They also take into account what happens to products once they are ready to be recycled, and are finding clever new ways of reducing waste while also boosting bottom lines. One restaurant chain, for example, has started collecting and sending its used coffee grounds to farms. The farms then use the compost to grow oyster mushrooms, and sell the mushrooms back to the restaurants for an efficient waste-reducing option. Throughout your career, the logistics training you receive could help you come up with clever new ways of reengineering supply chains to make the world a greener place.
Do you want to make a difference through a career in logistics?
Find out how completing a hands-on program at NAHB can get you career-ready in just 46 weeks!
For individuals who are looking to begin their careers or find a new path after some time in the workforce, the prospect of becoming a police officer may be an appealing option. Police officers are highly visible and important figures in every community, making it no surprise that this is a popular prospective career path.
However, working as a police officer is a unique job with characteristics that many individuals may not be aware of, and it is important to work toward a new career path with all the information you will need to succeed. Keep reading to learn about a few factors that you should keep in mind before you decide that becoming a police officer is the right option for you.
There is No Typical Day When You Become a Police Officer
The workday of a police officer can often be quite unpredictable. While you may be assigned to specific units or neighbourhoods, you will have no way of knowing what type of calls will come in on any given day. Police officers need to be ready to fill whatever duties are required of them, whether this means a shift of traffic direction beginning at 5:00am, or responding to violent incidents late at night. If you intend to pursue police foundations training, you should know that every day as a police officer will come with unique experiences.
Police Foundations Training Is Part of a Rigorous Learning Process
Another important thing to keep in mind is that police officers are highly-trained professionals. Your police foundations program will provide just that—the foundational knowledge needed to succeed as a police officer. From there, different police forces require recruits to attend their specific academies, such as the Ontario Provincial Police Academy. Police academy training is rigorous, and having completed a police foundations program is essential to students who want to pursue this path.
A police foundations program is excellent preparation for specialized police academy training
When You Become a Police Officer, You Serve Your Community
One of the most critical aspects of the job of any police officer is the opportunity to serve one’s community. Whether helping victims of crimes, questioning witnesses, giving tickets, participating in community events, or providing support to vulnerable people, police officers engage with their communities in extremely valuable ways on a daily basis. Community service is a rewarding component of being a police officer, and individuals interested in this career path should make sure that this is something they will value in their careers.
Police officers engage with and serve their communities every day on the job
Work After Police Foundations Training Requires Strength of Character
Finally, if you are interested in pursuing a career as a police officer, you should keep in mind that this is a role that comes with both respect and responsibility. Police officers have to deal with challenging and sometimes unpleasant situations. While this takes awhile to get used to, it also offers valuable opportunities for personal growth. Further, the difficulty that comes with this career garners police officers significant respect from their colleagues and other community members, which can serve as a strong motivating force to consistently strive for excellent work. With foresight and a clear understanding of the role of police officers, you can move confidently toward this career goal!
Do these considerations appeal to you?
Contact us at NAHB to learn more about the steps you can take to become a police officer!
Going back to school can be an intimidating experience, especially after years in the real world. Many students worry that their study skills might be a little rusty, or that balancing a busy schedule with school work will be too difficult to do. Fortunately, top personal support worker (PSW) programs are there to help students every step of the way. Whether by providing students with helpful support in finding financing options, or even assisting them in landing their dream job after graduation, our dedicated staff are there to help students launch their PSW careers. The expert instructors at National Academy of Health and Business (NAHB) also care deeply about the success of their students, and will happily answer any questions you might have throughout your studies.
In addition, there are also plenty of qualities that you might already possess which can be a true asset, both in the classroom and during your career. What are they? Read on to find out!
Compassion: A Key Part of All Personal Support Worker Courses
If you’re considering a career as a personal support worker, there’s a good chance that you care deeply about the wellbeing of others. Maybe you love to help others, or want to make a positive difference in your community. Perhaps you’ve been a caregiver for a loved one, and want to make sure that others get much-deserved attention as well.
Whatever reason you have for becoming interested in personal support worker training, your compassion will be an important key to your success both during your training and in your career. Whether helping a senior enjoy a tasty meal, or making sure a client with a disability is assisted with activities like personal hygiene, your compassion will shine through to all around you.
Attention to Detail: An Important Component to Any PSW Career
As you begin your different personal support worker courses, you’ll soon learn that attention to detail is an important part of this career path. That’s because each client under your care will be a unique individual with their own personality and medical history. Top personal support workers know to pay attention to key details and personalize the care each client receives. In fact, PSW programs like the one offered at NAHB even include an entire module on the individuality of the patient, so that students graduate ready to provide top-quality care. Your ability to notice details about clients will help you stand out during your classes, as well as in your long-term care and community placements.
PSWs work hard to personalize care for each client
Strength: An Essential Quality Found in All Personal Support Workers
Strength can come in many different shapes and sizes. It could be the physical strength to assist a client get in and out of bed safely. It can also be the strength to help clients and their families as they go through a very difficult time.
Many clients in long term care might be living with health problems, dementia, or other illnesses. For both the client and their family, this can be a difficult time. Palliative care, as well as coping mechanisms and tools for helping families, are included in PSW programs for this very reason. For many students returning to their studies, the life experience and personal strength they have developed are true assets. As you begin your studies, you’ll soon discover that your strength, combined with your compassion and attention to detail, will help you excel in your courses and truly make a difference in the lives of others.
The strength and compassion of PSWs makes a world of difference for their clients
Are you ready to earn your personal support worker certificate?
Contact National Academy of Health and Business to get started!
by Mark Harrington
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