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Meet Mark: An Inspiring Graduate of our Medical Laboratory Technician Diploma Program


medical laboratory technician training

At the National Academy of Health and Business (NAHB), we work hard to help each and every one of our students achieve their career aspirations. Over the years, we’ve met many incredible students, and we are so proud of them and the success they’ve achieved after graduation.

Hyuck Jin Kwon (Mark) is one of many such graduates. His hard work and commitment to his education has paid off, as Mark now enjoys his new career. Continue reading to learn more about his story.

Deciding on a Medical Laboratory Technician Diploma Program

Before coming to NAHB to obtain a medical laboratory technician diploma, Mark first studied at the University of Arizona. There he earned a degree in Bio Chemical Engineering, before eventually moving to Canada with his family and settling down in Ancaster, Ontario.

It was then that Mark decided to return to school once again, this time to further his education as a Medical Laboratory Technician. Mark was a student with us for 10 months, and in this time he learned new procedures in the lab as well as practiced procedures he was already familiar with. Preparing reagents and staining solutions, collecting blood and other samples from patients, and more were all topics included in his training, and Mark approached each lesson with diligence. He was a very good student with great attendance and grades.

The Externship Placement Mark Completed as Part of His Medical Laboratory Technician Training

Mark’s medical laboratory technician program didn’t just include coursework. As part of his training, he also completed an off-site externship in order to apply his skills to a real work setting. Mark completed his placement at the Hemostasis Research Laboratory, located in Hamilton, Ontario. It lasted for a total of 6 weeks.

It was a valuable part of his education that allowed Mark to gain experience as a medical laboratory technician, helping to pave the way for a smooth transition into the workforce after graduation.

Life After Graduation: How NAHB Supported Mark Throughout His Job Search

As an ambitious and hard-working student, Mark decided to further his diploma and write both his OSMT and CSMLS certification after graduation. He succeeded in obtaining both, which made beneficial additions to his already impressive resume.

Our story with Mark didn’t end after graduation. After Mark’s graduation NAHB stood by him, helping him with career leads, interview processes, and updating his resume. Mark had a couple of interviews with no success, but didn’t give up. He contacted NAHB regularly, keeping us updated and getting tips on his interviews, and other positions available to him.

All of Mark’s persistence eventually paid off, as he landed a position working for Dynacare’s Core Laboratory. He reports that he is very happy with his new position, and is very thankful he chose our program. Mark thanks NAHB for the training that was provided to him along the way, not only in school, but also in the support offered to help him gain a position in his new career.

Would you like to begin your very own success story at NAHB?

Discover our medical laboratory technician training, as well as our many other programs!

How to Keep Senior Clients Safe in the Winter When You Become a PSW


personal support worker courses
Keeping your clients safe is the most important part a personal support worker’s (PSW) job. Winter, with its cold, snow, and ice, can be treacherous for older clients, especially if they have reduced mobility.

In PSW training, you learn many skills that can help senior clients feel more secure and at ease. During the colder months, that training will be particularly useful. Here’s a look at just a few of the ways you can care for older clients in the winter.

PSWs Can Help Prevent Slips and Falls, Both Inside and Out

Sidewalks or driveways that have not been cleared of snow and ice are extremely dangerous. For young people, slipping on ice usually just means a couple bruises, but for older adults it can mean broken bones and worse. While PSWs may not be expected to clear their clients’ driveways and sidewalks themselves, PSW training, especially courses focused on caring for those with reduced mobility, includes valuable tools for reducing the risk of falls. As a PSW, you can talk to clients about what snow clearing services they have. If they don’t have somebody clearing their snow, ask them if they know anybody—like a friend or neighbour—who might be able to do it.

The threat from slips and falls doesn’t just exist outside during the winter. All that snow, ice, and slush gets tracked inside too, which makes interior surfaces very wet and slippery. To reduce the risk of falls inside, encourage your clients to wear slip-proof shoes or slippers.

Use Your Personal Support Worker Certificate to Ensure Your Client Eats Healthy

In personal support worker courses you learn about meal preparation and nutrition, which is a very important topic during the winter when most people stay inside more and make fewer trips to the grocery store. For senior clients, that can mean fewer items in their pantries and less nutritional variety. Make sure your clients have a well-stocked kitchen with a variety of healthy foods. Items that are high in Vitamin D are an especially good idea.


PSW training teaches you how to prepare nutritious meals for senior clients

PSW training teaches you how to prepare nutritious meals for senior clients

In the event of a power outage or during a bad storm, it may be difficult for your client to replenish their kitchen cupboards. Make sure they have at least a seven-day supply of non-perishable foods in case of such an emergency. If your client can’t make the trip to the grocery store themselves to stock up on food, encourage them to ask someone they know to do it for them. As you learn during a personal support worker certificate, each client has different needs. Some clients may be less comfortable asking friends or family for help with getting groceries. In many cases, those clients don’t want to sacrifice their independence or they are worried about “being a bother.”

Make Sure They Are Always Warm Enough

Seniors are at an increased risk of hypothermia in the winter, which happens when the body’s core temperature dips below 35⁰C. PSWs learn how to recognize potential medical emergencies like hypothermia in older clients. Certain clients will be especially vulnerable to the cold, such as those with cardiac problems.


PSWs can help senior clients learn how to keep warm in the winter

PSWs can help senior clients learn how to keep warm in the winter

While space heaters can help senior clients stay warm during the winter, they can be dangerous if not used properly. Make sure clients use any heating devices safely, such as by keeping them far away from drapes, curtains, and anything else that could catch fire. Double-check that fire and carbon monoxide alarms are working. The interpersonal skills you develop during PSW training are invaluable for helping clients understand the risks of cold weather. Ask them if they have lots of extra blankets and if they know anyone who can check in on them when you can’t be there.

Are you interested in how to become a PSW?

Check out the National Academy of Health and Business’ programs today!

[Infographic] Essential Study Tips for Working Parents


Going back to school is never easy – even when it’s to secure the training needed to change careers or land a dream job. Many students have plenty of important responsibilities that can’t easily be put on pause during their studies. A full- or part-time job, friends, and family commitments can all take up precious time. For working parents especially, striking a solid work/study/life balance can be hard.

Fortunately, it’s not all bad news. Many colleges know just how important other commitments can be, and work hard to offer courses at convenient times as well as plenty of support to students. In addition, there are plenty of great tips and tricks that you can use to ease the transition back to school. Whether you want to complete business courses to secure a lucrative promotion, achieve your dream by enrolling in a police foundations program, or give back to your community by taking on a career in healthcare, you can reach your goals.

Here are some of the study tips you can use to make the most of your time, and obtain the training you’ve always wanted.

business courses

Essential Study Tips for Working Parents

Going back to school can be a big time commitment.

For working parents, it can be difficult to make time for studies, and use study time effectively.

Here are some tips to help you free up time, stay refreshed, and remember coursework!

Planning Ahead Can Be a Big Help

• Write up a schedule or calendar
• Make sure to mark down important deadlines
• Include important family events you don’t want to miss
• Allocate time for studying
• Make sure to include plenty of “me time” as well!

Pro tip: Show your schedule to your kids and partner. This will help them know when you might need to study more in preparation for a big test or assignment.

Use Time-Saving Tricks Around the House

• Pay bills and purchase groceries online
• Automate payments where possible
• Make meals ahead of time and freeze them for later use
• Use different laundry baskets to pre-sort clothes

Did you know? On average, people spend an hour on housework every day!

Make Study Time a Family Activity

• Establish ground rules, such as staying quiet
• Encourage your kids to ask for help only after study time is over
• Make sure that the study space is free of distractions
• Give yourself and your children a reward after studying!
• Studying with your children sets a great example

Use Study Time Effectively

• Study on public transit and during short breaks in your day
• Dedicate a quiet place at home to studying
• Write notes by hand to remember them better
• Read material out loud to help recall lessons easily
• Quiz yourself to check your progress
• Colour code notes to make them easier to remember

Pro tip: Switching between several topics in one study session can help boost your problem-solving skills!

Make Use of Your Support Network

• Talk to your partner about dividing responsibilities
• Ask kids to complete small chores
• Start a study group with classmates
• Ask teachers for help if you don’t understand material

Don’t Forget to Make Time for Yourself!

• Be sure to eat a complete breakfast
• Get plenty of sleep to feel refreshed
• Make time for activities you enjoy
• Reward yourself and celebrate achievements!


[Infographic] Signs You’re Ready for a Career Change


Have you entered into a career that is no longer giving you the fulfillment and mobility you expected? Perhaps it’s time for a change.

Whether out of pressure or necessity, professionals all over the country sometimes choose to enter into careers that they deemed safe or perceived to be lucrative. However, as time passed the work became dull, motivation slipped, and they realized that maybe the passion was never really there to begin with. Thankfully, that doesn’t have to be the end of the road for ambitious professionals. In fact, 88.5% of people change jobs to move up! Perhaps your real passion is for accounting, law enforcement, or working as a physiotherapy assistant. Or maybe you really want to work with seniors as a personal support worker, or pursue childcare training to become an early childcare assistant.

Whether you want to complete healthcare training or study law, there is a world of opportunity that could be just around the corner. Whatever your passion, it’s important to do what you love and reach the level of success that you deserve. Check out our infographic for signs it’s time for a career change!

healthcare training

Signs You’re Ready for a Career Change

You’re Not Passionate About Your Current Career

  • The work fails to interest you
  • You find it difficult to finish daily tasks
  • You don’t look forward to going to work
  • You feel like your talents lie elsewhere

24% of Canadians have changed careers more than 3 times!

There’s a Definite Loss of Fulfillment

  • You don’t feel like you’re making a difference
  • Your potential has little room to manifest itself
  • You don’t feel like you can grow or advance in the industry
  • Jobs in this career path no longer make you happy
  • You find yourself thinking about working in other careers

24% of professionals leave careers due to disillusionment and 19% for lack of growth

You’re Looking to Earn a Higher Salary

  • Jobs in your current career don’t offer the pay you’re looking for
  • You feel underpaid and overworked
  • You’re just getting by with your current salary
  • You want to better provide for your family
  • You believe that you deserve better

You’re Exploring What Inspires You

  • You want to start earning money by doing what you love
  • You’re willing to take risks to pursue your dream
  • You often tell friends you’d be happier working in another field
  • Your ideas and talents are better suited to a different career

35% of Canadians will change careers after discovering a new passion!

You’re Ready to Go Back to School

  • You find yourself browsing college websites
  • You want a career that you can feel proud of
  • You’re not afraid to work hard to get the future you deserve
  • You’re ready for a new challenge


How to Start Your Career as a Freight Forwarder with Supply Chain Training


supply chain training

The logistics industry is a great option for anyone looking to start a rewarding new career. Among today’s highly globalized major economies, individuals with the skills necessary to move goods from one destination to another safely and in compliance with all of the necessary regulations will be key to the success of many companies.

One of the most common activities in the logistics industry is what’s known as freight forwarding. A freight forwarder doesn’t move goods themselves, but rather acts as an intermediary between a shipper and the various services they depend on to ship their goods. Given the highly complicated nature of navigating international trade routes, services, and regulations, freight forwarders play an essential role in the growing logistics industry.

Keep reading if you want to know more about this fascinating career, and how to get started in it with supply chain training.

What You’ll Do in Your Career as a Freight Forwarder

In the simplest terms, a freight forwarder assists and advises their clients on how to move their goods from one destination to another.

While that might sound relatively straightforward, the realities of international shipping are incredibly complex. This is why freight forwarders are needed. Freight forwarders use their extensive professional network and in-depth knowledge of shipping practices to ensure that their client’s goods travel efficiently, and arrive safely and on time, with the lowest possible cost.

supply chain training program

Freight forwarders arrange for shipment by air, land, and sea

In order to achieve this, a freight forwarder will research and plan routes, taking into account the type of goods being shipped, the distance they need to travel, and the desired delivery date. They handle insurance, customs documentation, and various other regulatory requirements on behalf of their client. They will arrange pickup at intermediate destinations, and arrange storage for the goods as needed. Freight forwarders might also use technology and software applications to track goods in real time as they move through the shipping chain.

How to Know if a Career in Freight Forwarding Is Right for You

Freight forwarding is a great career option for anyone who enjoys fast-paced and varied work in a primarily office-based setting. While some larger companies might require non-standard work hours, individuals who develop experience in the industry have the option of finding specializations or niches within it, which can provide more flexibility and independence.

supply chain courses

Freight forwarding is primarily office-based work

If you’re detail-oriented and good at multitasking, then you might be well suited to supply chain courses and the particular demands of being a freight forwarder. Building relationships with shippers and transporters can also be essential to the job, so those with good interpersonal skills will find themselves at an advantage. Other important qualities for freight forwarders include good communication skills and problem-solving abilities.

Supply Chain Courses Can Give You the Experience You Need

National Academy’s 46-week diploma program in supply chain training can equip you with the skills you need to begin a career as a freight forwarder. Not only do students learn about the supply chain, logistics, distribution, and business processes, but they also complete an internship in the sector, providing them with valuable contacts and real-world experience in the industry. Graduates of the program are also eligible to receive certification from the Canadian International Freight Forwarders Association and membership to the Supply Chain Management Association, credentials that can set them apart from other job applicants and give them the best possible start to their career in freight forwarding.

Are you interested in starting a rewarding new career as a freight forwarder?

Contact NAHB for more information about our supply chain training program.

5 Secrets to Improving Your Email Etiquette During Office Administration Training


office administration class

Small gestures make a big difference. That’s why proper email etiquette is so important. It tells the people you work with how professional you are and whether you are somebody who takes their job seriously.

While email etiquette alone is no guarantee that you’ll get a promotion or land new clients, you can be sure that poor email etiquette won’t help. If you want to advance your career, here are some helpful tips you can use after graduation.

How to Conquer Compassion Fatigue after You Become a PSW


become a PSW

Compassion fatigue, sometimes known as secondary traumatic stress, is a unique form of burnout that can affect personal support workers (PSWs) and others who work in a caregiving capacity, such as doctors, nurses, or paramedics. These professionals are in regular contact with individuals experiencing traumatic pain or injuries, and in the course of providing practical support, they also provide compassion and empathy, invaluable forms of emotional support. This can be incredibly rewarding for caregivers, who get the satisfaction of making tangible improvements to the lives of those in need, but over time, it can also become draining or desensitizing, making caregivers feel hopeless, numb, or distant to the pain of others.

Interested in CSW Training? Here Are the 5 Stages of Family Development


community services worker careers

A career as a community services worker (CSW) involves working closely with others. You could be helping those with an addiction reach recovery, or perhaps you might work in an emergency shelter helping families recuperate during a difficult time. Wherever your career takes you, communicating with others and helping them overcome challenges will be an important part of your career. It’s for this reason that aspiring CSWs learn all about the stages of family development.

Identity Theft and Identity Fraud: The Key Differences Explained for Students in Police Foundations Programs


police career

According to many experts, identity theft and identity fraud are on the rise. According to NBC, “In 2012, some 17,094 Canadians were victims of identity theft. In 2014, that number jumped to 20,611, an increase of nearly 20% in 2 years”.

In addition, according to a recent survey, “86% of Canadians believe they are increasingly at risk of identity theft and identity fraud.” For aspiring law enforcement professionals, these figures present a troubling problem. However, before trying to uncover different solutions, it’s first important to have a thorough understanding of these two terms, as well as how they differ from each other. Read on for a quick explainer.

4 Reasons Why an Early Childcare Assistant Career Is So Rewarding


early childcare assistant career

You spend a lot of time at your job, so it’s important to find something that not only pays the bills, but also provides you with long-term growth, satisfaction, and fulfillment. Instead of quietly counting down the years to retirement, you want to be able to head to work every day knowing that you’re making a difference, developing new skills, and hopefully finding some moments of genuine joy and positivity.

For caring individuals who are interested in fostering the emotional and intellectual growth of young children, a career as an early childcare assistant can provide many of these benefits.


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