When students finish their legal office administrator training, they will be qualified for a rewarding and challenging career in the field of law. There are certain assets, though, which enable some professionals holding a legal office administrator diploma to truly stand out from the rest of the crowd. Here are the top five qualities of an exceptional legal office administrator:
The Ability to Multitask
The legal world is a fast-paced, multi-faceted workspace. One minute, a legal office administrator could be assisting a client, the next, preparing a proposal for a lawyer. On top of these duties, they are also managing an office of legal office assistants and any other workers in the reception area. Therefore, multitasking and time management are definitely two skill to hone in a legal office administrator career.
Attention to detail is a coveted quality in most enterprises, but in a legal office, it is essential. Legal documents are precisely crafted, with each word chosen particularly. Spelling mistakes could have a number of consequences in court, and also affect the office’s reputation. The crucial importance of detail in law means that the office administrator needs to review, record and transcribe written work with a keen eye. Being detail oriented also means that the legal office administrator is up to date on any new regulations or laws that could affect the office. They also have the duty to train other administrative staff about these laws.
Strong Social Skills
Dealing with clients is itself something that requires strong social skills. So is organizing the schedules of numerous people and effectively communicating between them, either by phone or in person. Every legal office assistant should practice excellent phone etiquette skills, so they can represent the legal office as a professional establishment to the best of their ability.
Legal, Business and Technological Knowledge
In order for a legal office administrator to fulfil their duties, they must have a basic understand of the business side of a legal office. Their knowledge of legal terminology and legal principles will help them to better understand the work that passes their desk.
Topics that every legal office administrator should be familiar with include:
- Real estate law
- Civil law
- Family law
- Corporate law
- Wills and estates
Legal office administrators also need to understand the ins and outs of the software used in a legal office. This may include billing software, scheduling software, and of course, office management programs such as Microsoft PowerPoint, Excel and Word.
Someone who works in a legal office is privy to rather personal information regarding client’s cases. It is imperative that such information is handled with the upmost professionalism, respect and confidentiality.
Do you think you have what it takes to work as a legal office administrator?