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Health Programs » Medical Office Assistant/Health Services Office Administration

The Health Services Office Administration Diploma Program was developed to provide the student with the proper "skills set" to manage the office procedures required to effectively operate a medical office environment. The theoretical concepts, as well as the practical training provided in the course, enable the student not only to acquire the knowledge to facilitate office operations, but, through practical "hands-on" computer training, they are empowered to expedite the demands of the position through the most recent software applications. The successful student graduates with the knowledge and confidence to remain competitive in the health administrative environment. Students work with various software applications including Able Med, Visual Practice and Microsoft Office Software Programs. This Health Office Administration Program is a diploma course approved by the Ministry of Training, Colleges and Universities.

Course Concentration

  • Health Administrative Team Roles and Responsibilities
  • Study of Basic Human Anatomy & Medical Terminology
  • Pharmacology
  • Computer Health Applications: "York Med", "Able Med"
  • Systems and Data Management
  • Word Processing
  • Advanced Documentation
  • Medical Insurance – i.e. O.H.I.P., W.S.I.B. or Private Insurance
  • Appointment Book Management
  • Medical Procedures/Doctors & The Law/Clinical Procedures
  • Patient Service and Interpersonal Skills
  • Job Search
  • Clinical Placement

Course Duration: 26 weeks



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