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Health Programs » Dental Office Administration
The Dental Office Administration Diploma Program is designed to provide the student with a marketable skill that will be of value to the Dental community. There is a great demand for highly skilled dental office administrators with superior management skills. In an effort to meet this demand, graduates of this program will be technically qualified to provide an efficient and valuable service to the Dental Community. Areas of study will include patient management, appointment book control, proper administration of dental insurance, maintaining accurate financial records, payroll, staff scheduling, patient consultations, marketing, recall systems and various correspondence procedures. Students successfully completing the Dental Office Administration Diploma program will possess transferable skills that are easily marketable to dental care providers. This advanced level of training will provide the dental industry with an employee who is capable of assuming appropriate management duties and responsibilities, thereby increasing the efficiency and quality of overall clinical care.
Course Concentration
Duties & Responsibilities of the Dental Office Administrator
Patient Communication/Applied Psychology
Dental Terminology & Tooth Morphology
Tooth Identification & Numbering Systems
Dental Charting & Dental Insurance
Appointment Scheduling & Telephone Techniques
Recall Systems
Marketing of Dental Services
Accounts Receivable, Payable and Banking
Payroll Administration & Records Management
Preventative Dentistry, Pathology & Pharmacology
Marketing, Personnel Relations, Written Communications & Organization
Computers in Dental Offices/Dental Software Training
The Job Search
Practical Placement
Course Duration: 26 weeks
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