SINCE 1979
National Academy of Health & Business (NAHB)
is a leading Career College with campuses in :



The Dental Office Administration Diploma Program is designed to provide the student with a marketable skill that will be of value to the Dental community. There is a great demand for highly skilled dental office administrators with superior management skills. In an effort to meet this demand, graduates of this program will be technically qualified to provide an efficient and valuable service to the Dental Community. Areas of study will include patient management, appointment book control, proper administration of dental insurance, maintaining accurate financial records, payroll, staff scheduling, patient consultations, marketing, recall systems and various correspondence procedures. Students successfully completing the Dental Office Administration Diploma program will possess transferable skills that are easily marketable to dental care providers. This advanced level of training will provide the dental industry with an employee who is capable of assuming appropriate management duties and responsibilities, thereby increasing the efficiency and quality of overall clinical care.

Course Concentration

  • Duties & Responsibilities of the Dental Office Administrator
  • Patient Communication/Applied Psychology
  • Dental Terminology & Tooth Morphology
  • Tooth Identification & Numbering Systems
  • Dental Charting & Dental Insurance
  • Appointment Scheduling & Telephone Techniques
  • Recall Systems
  • Marketing of Dental Services
  • Accounts Receivable, Payable and Banking
  • Payroll Administration & Records Management
  • Preventative Dentistry, Pathology & Pharmacology
  • Marketing, Personnel Relations, Written Communications & Organization
  • Computers in Dental Offices/Dental Software Training
  • The Job Search
  • Practical Placement

Course Duration: 26 weeks


Free Information
Responses within 24 hours

  • Mississauga
  • 165 Dundas Street West, 3rd Floor
  • Mississauga, Ontario, L5B 2N6
  • Phone : 1888 306 0991
  • Email :
  • Hamilton
  • 31 King Street East, 2nd Floor
  • Hamilton, Ontario, L8N 1A1
  • Phone: 1.888.446.4649
  • E-mail:
  • Toronto
  • 20 Eglinton Ave East, 2nd Floor
  • Toronto, Ontario, M4P 1A9
  • Phone: 1.866.797.6312.
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